- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Clayton auto did it again! They always go above and beyond to ensure your vehicle is serviced right the first time in a timely manner without breaking the bank. Thank you so much Brandy, John, and your awesome team.
I highly recommend this shop! The folks are kind and committed to helping people get their cars fixed at an affordable price. They have gone above and beyond to diagnose issues with my car. They are honest, reliable, and provide you with the information you need to make a decision. I had to get a part replaced because it was defective, and the folks at Clayton Auto replaced it at no cost even though it was not their fault the part was defective. I’m happy to support this local family owned business!